Firmansyah, Arief Ramadhi and Saraswati, Triarti and Sofianti, Tanika D. (2014) Human Error Analysis to Improve Patient Safety in Hospital Using Human Factor Analysis and Classification System: Study at RS Medika Lestari. Bachelor thesis, Swiss German University.
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Abstract
Every hospital in this world has the same main objective which is patient safety. However, there are a few things that can endanger the patient intentionally or unintentionally. Keeping Patient safety itself is not solely doctors and nurses job, it can be influenced from other aspects like organization, environment, management, etc. To increase patient safety in RS Medika Lestari, potential error from several aspects need to be reduced. Human factor analysis and classification system methodology is used to find the potential error in RS Medika Lestari. Gap analysis and fish bone diagram are developed to propose the improvement that might be useful for patient safety. A business process modelling is made as a standard procedure for routine activities at RS Medika Lestari based on the hospital procedure in hospital in order to increase patient safety.
Item Type: | Thesis (Bachelor) |
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Uncontrolled Keywords: | Patient Safety; Human Error; Business Process Modelling; Human Factor Analysis; Classification System |
Subjects: | R Medicine > RA Public aspects of medicine > RA965.6 Hospital patients--Safety measures T Technology > T Technology (General) > T55.4 Industrial engineering. Management engineering |
Divisions: | Faculty of Engineering and Information Technology > Department of Industrial Engineering |
Depositing User: | Astuti Kusumaningrum |
Date Deposited: | 31 Dec 2021 07:11 |
Last Modified: | 31 Dec 2021 07:11 |
URI: | http://repository.sgu.ac.id/id/eprint/1295 |
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