Putra, Fitzgerald Jonatan and Sinaga, Junaidi and Pasasa, Linus (2016) Cause and Effect Analysis of Package and Document Late Delivery, Case Study of PT POS Indonesia. Bachelor thesis, Swiss German University.

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Abstract

The objective of this research is to analyze the cause and effect of package and document late delivery in PT Pos Indonesia. This research use both primary and secondary data that gathered from the company data in MPC Pos Jakarta. Ishikawa diagram and cause and effect matrix will be use to determine the factor that can cause lateness delivery. This data use time series data from January 2013- December 2015. Based on the result there are 5 factors that influence the late delivery. There are 5 factors that influence late delivery, which are recording, sorting, packaging, safety, and distribution. The result shows that sorting is the strongest factor that influences late delivery.

Item Type:	Thesis (Bachelor)
Uncontrolled Keywords:	Cause and effect; Ishikawa Diagram; Late delivery; Logistic; Supply Chain; Operation Management; Relative Index analysis; Score Factor Analysis.
Subjects:	H Social Sciences > HF Commerce > HF5001 Business H Social Sciences > HF Commerce > HF5761 Shipment of goods. Delivery of goods
Divisions:	Faculty of Business Administration and Communication > Department of Business Administration
Depositing User:	Atroridho Rizky
Date Deposited:	03 Nov 2020 12:29
Last Modified:	03 Nov 2020 12:29
URI:	http://repository.sgu.ac.id/id/eprint/1334

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