The Analysis of Supply Chain Performance Measurement Using Supply Chain Operations Reference (SCOR) Model. Case Study of Mubadala Petroleum Indonesia

Puspasari, Laksmi and Simatupang, Parhimpunan and Pasasa, Linus (2016) The Analysis of Supply Chain Performance Measurement Using Supply Chain Operations Reference (SCOR) Model. Case Study of Mubadala Petroleum Indonesia. Bachelor thesis, Swiss German University.

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Abstract

The purpose of this research is to analyze the current performance measurement system and the key performance indicator implemented in the Supply Chain Management Department at Mubadala Petroleum Indonesia. This research is qualitative research in form of interviews using secondary data, which were collected from the company reports and in-depth interviews with the Supply Chain Management Manager, Supply Chain Management Contract Administrator, and Procurement Coordinator. The current performance measurement system were analyzed using Supply Chain Operations Reference (SCOR) Model which consists of five attributes, reliability, responsiveness, flexibility, cost, and asset management. Based on the results of this research, it was analyzed that the current performance measurement of delivery time is below the target, the order fulfillment within the time schedule is still on target, the responsiveness of direct appointment from the procurement team to the user is exceeding the target, the supply chain management flexibility respond time is still within target between requisition from user and the procurement start, also for the supply chain management cost and the asset management to support the demand are still on target. In this paper, delivery performance, order fulfillment cycle, and supply chain response time are the important factors of supply chain performance measurement. As a result, this research has shown that company should focus on planning in the procurement process, assess the supplier’s performance, and the investment in SCOR Model could be used to improve the effectiveness and performance of the supply chain management practices.

Item Type: Thesis (Bachelor)
Uncontrolled Keywords: Supply Chain Management; Performance Measurement; SCOR Model; Performance Measurement System.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD38.5 Supply Chain Management
H Social Sciences > HD Industries. Land use. Labor > HD9564 Petroleum industry and trade
H Social Sciences > HF Commerce > HF5001 Business
Divisions: Faculty of Business Administration and Communication > Department of Business Administration
Depositing User: Atroridho Rizky
Date Deposited: 03 Nov 2020 13:47
Last Modified: 03 Nov 2020 13:47
URI: http://repository.sgu.ac.id/id/eprint/1348

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