The Significance of the Training and Development Towards Staff Motivation and Staff Performance : The Case Study of Hotel X

Bernhard, Christian and Munawaroh, Munawaroh (2017) The Significance of the Training and Development Towards Staff Motivation and Staff Performance : The Case Study of Hotel X. Bachelor thesis, Swiss German University.

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Abstract

Training and Development Department has always been an underrated department. The Training and Development Department of any service institution is the reason to why companies thrive over their competitorsin terms of service standards. The Training and Development Department, is a sole department that purely relies on the improvementand training and said service standard towards new employees or even experienced staff members. In this thesis, it will discuss the significance of the Training and Development Department towards the motivation and performance of the staff. In this thesis, Sandals Montego Bay will be the case study, this is due to the fact that the Training and Development Department is placed in the vicinity of Sandals Montego Bay but it has a distinct reporting system, it reports to all three offices, Sandals Montego Bay, Sandals Corporate University (The main office of Training and Development) and Sandals Resorts International (The head company that owns Sandals Montego Bay).

Item Type: Thesis (Bachelor)
Uncontrolled Keywords: Training ; Development ; Motivation ; Performance
Subjects: T Technology > TX Home economics > TX901 Hospitality industry
Divisions: Faculty of Business Administration and Communication > Department of Hotel and Tourism Management
Depositing User: Adityatama Ratangga
Date Deposited: 14 May 2020 08:50
Last Modified: 15 May 2020 03:27
URI: http://repository.sgu.ac.id/id/eprint/146

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