Egan, Egan and Munawaroh, Munawaroh (2015) Analysis of Current and Preferred Organization Culture of Hotel Industry Using Organization Culture Assessment Instrument: Case Study of Hotel Yasmin Karawaci. Bachelor thesis, Swiss German University.

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Abstract

Organization Culture is something vital to the life of every organization as it governs the way its members think, act, and operate. Furthermore, it is important to have the knowledge to understand and manage the organization, including the hospitality industries, as it contributes to the performance of the whole operation. The purpose of this research is to analyze the current and preferred culture of one hotel and devise solution to accommodate the required change of culture. The research is conducted to 107 respondents of Hotel Yasmin Karawaci, sampled using the stratified disproportionate sampling method, ranging from various departments and demographical elements. Using the quantitative means, the Organization Culture Assessment Instrument (OCAI) allows the ease of measuring and identifying the culture type based on four dominant cultures for current culture that the employees perceive and preferred culture that the employees want to see. Through OCAI and further analysis with six key dimensions of culture, it is found that Hotel Yasmin Karawaci does possess a dominant culture for both current and preferred culture; with the Hierarchy Culture dominating the current culture and the Clan Culture dominating the preferred Culture. The result at the same time shows that the current culture does not match the preferred culture in the Hotel. Further result also indicates that no change in culture is required at the moment. However, the management is advised to supervise the trend of the culture and prepares some strategies should the culture change be needed.

Item Type:	Thesis (Bachelor)
Uncontrolled Keywords:	Organization Culture; Organization Culture Assessment Instrument; Dominant Culture; Current and Preferred Culture; Hotel Yasmin Karawaci.
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD58 Organizational behavior. Corporate Culture T Technology > TX Home economics > TX901 Hospitality industry T Technology > TX Home economics > TX911 Hotel management
Divisions:	Faculty of Business Administration and Communication > Department of Hotel and Tourism Management
Depositing User:	Atroridho Rizky
Date Deposited:	05 Nov 2020 04:45
Last Modified:	05 Nov 2020 04:45
URI:	http://repository.sgu.ac.id/id/eprint/1660

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