Stevanie, Hanny and Soeprapto, Vishnuvardhana S. (2015) The Analysis of Organization’s Culture Using Organizational Culture Assessment Instrument: A Case Study of X Organization. Bachelor thesis, Swiss German University.

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Abstract

The Hospitality and Tourism Industry continuously faced with countless of pressure to adapt themself to the changes in order to be able to perform more effectively. This study examined the perception of one organization in Hospitality and Tourism Industry, particularly X Hotel, about their establishment’s current and preferred organizational culture, and the culture as perceived by the employees in the Operational Level and the Managerial Level. A descriptive research method was employed using a version of Cameron and Quinn’s (2011) Organizational Culture Assessment Instrument (OCAI), distributed to a number of samples of employee in X Hotel. Result shows that X Hotel’s organizational culture as perceived by the overall, clan culture as 1st, hierarchy 2nd, market 3rd, and adhocracy 4th. The preferred culture, although also dominated by the clan culture (1st), culture changed slightly with adhocracy 2nd hierarchy 3rd, and market culture 4th. The employees in the Operational Level share the same perception of the culture as the overall employees. The employees in the Managerial Level, however, had a slight difference in their perception. In both the current and preferred situation, the Managerial Level has clan culture as 1st, market 2nd, hierarchy 3th, and adhocracy 4th. With the differences between the 2nd, 3rd, and 4th culture were all below 5, indicating that it is not significant, the culture of X Hotel, can therefore be said to be reasonably aligned.

Item Type:	Thesis (Bachelor)
Uncontrolled Keywords:	Organization Culture; Organizational Culture Assessment Instrument (OCAI); Hospitality and Tourism Industry; Hotel; Clan Culture; Adhocracy Culture; Market Culture; Hierarchy Culture
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD58 Organizational behavior. Corporate Culture T Technology > TX Home economics > TX901 Hospitality industry
Divisions:	Faculty of Business Administration and Communication > Department of Hotel and Tourism Management
Depositing User:	Atroridho Rizky
Date Deposited:	30 Dec 2020 14:37
Last Modified:	30 Dec 2020 14:37
URI:	http://repository.sgu.ac.id/id/eprint/1661

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