Krisnawati, Nila (2018) Importance Performance Analysis (IPA): A New Approach Measuring Service Quality and Perceived Service Value in Airline Sector. In: The 2nd National Conference on Entrepreneurial Marketing Studies, 5-6 March 2018, Semarang. (In Press)

Preview	Text N12 materi presentasi.pdf Download (2MB) | Preview
Preview	Text No. 24 Review - Importance Perfomance Analysis.pdf Download (161kB) | Preview

Item Type:	Conference or Workshop Item (Presentation)
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD9980.5 Service industries--Quality control H Social Sciences > HF Commerce > HF5001 Business
Divisions:	Faculty of Business Administration and Communication > Department of Business Administration
Depositing User:	Faisal Ifzaldi
Date Deposited:	28 Aug 2020 11:32
Last Modified:	23 Sep 2020 02:36
URI:	http://repository.sgu.ac.id/id/eprint/1759

Actions (login required)

View Item