Tancongsonery, Priscilia and Krisnawati, Nila and Pasasa, Linus (2014) Key Performance Indicators to Increase Production Performance: A Case Study of PT. Canggih Presisi Industri. Bachelor thesis, Swiss German University.

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Abstract

This purpose of this study is to analyze the current performance measurement system (PMS) and key performance indicators (KPIs) implemented in the Production department of PT. Canggih Presisi Industri and its implications towards production performance. This research is a mixture of quantitative and qualitative research and using both primary and secondary data, which were collected from the company internal reports and in-depth interview with the Head of Production Planning and Control of the company. The current measurement system and KPIs were analyzed using the SCOR model, while the implications of KPIs towards production performance were analyzed using Structural Equation Modelling (SEM) to identigy the influential factors to production performance. Overall, this study uses time series data from January 2014 – March 2014. Based on the results of this research, it was analyzed that the current PMS has only integrated one out of four Operational KPIs implemented in the department to measure production performance. It has also been indicated that out of those four KPIs, three has been found to be influential in affecting production performance with Rework Rate as the most significant factor that affects performance.

Item Type:	Thesis (Bachelor)
Uncontrolled Keywords:	SEM, KPI, SCOR Model, Production Performance, Performance Measurement System
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD56 Industrial productivity H Social Sciences > HF Commerce > HF5001 Business
Divisions:	Faculty of Business Administration and Communication > Department of Business Administration
Depositing User:	Faisal Ifzaldi
Date Deposited:	30 Jul 2021 23:49
Last Modified:	30 Jul 2021 23:49
URI:	http://repository.sgu.ac.id/id/eprint/2124

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