Septiana, Sarah and Garibaldi, Gemala (2017) Analyzing Perceived Organizational Support on Frontline Employees’affective Commitment in Hotel X. Bachelor thesis, Swiss German University.

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Abstract

Many studies have been discussing that there is a correlation between perceived organizational support and organizational commitment, especially affective commitment. It is also proved that not only they are correlated, but also that perceived organizational support does affect affective commitment. Through this study, a research conducted with 50 frontline employees who are working in Hotel X, specifically in food and beverage and front office department. The result shows that it is true that perceived organizational support affects affective commitment with the number of 18.9%. Even though the number is not too high, but it shows that the theory is proved to be applicable. Moreover, some findings regarding demographic questions are also discussed with some interesting results.

Item Type:	Thesis (Bachelor)
Uncontrolled Keywords:	Affective Commitment ; Commitment ; Frontline Employees ; Perceived Organizational Support ; Support
Subjects:	T Technology > TX Home economics > TX901 Hospitality industry
Divisions:	Faculty of Business Administration and Communication > Department of Hotel and Tourism Management
Depositing User:	Adityatama Ratangga
Date Deposited:	15 May 2020 04:26
Last Modified:	15 May 2020 04:26
URI:	http://repository.sgu.ac.id/id/eprint/258

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