Business Process Remodeling to Minimize Defect Rate in PT. XYZ, an Electrical Panel Box Manufacturer

Yehezkiel, Yehezkiel and Saraswati, Triarti and Pratama, Aditya T. (2019) Business Process Remodeling to Minimize Defect Rate in PT. XYZ, an Electrical Panel Box Manufacturer. Bachelor thesis, Swiss German University.

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Abstract

High defect rate is a common problem of manufacturing companies and it causes high cost of rework, which leads to high cost of production and uncompetitive selling prices. It is found that the defect rate in PT. XYZ is almost half of the company’s production output and PT. XYZ is bound to minimize the number of defect rate. The problem is then founded that there are two most recurring defects that made up more than half of the total production defects. The defects are very costly as the defect must be treated after the finishing process, leading to high selling prices. It is found that the problem does not lie only on the process, but lies further on the business process of PT. XYZ. To minimize the number of defects, an evaluation of the root cause of each defect will evaluate the process thus creating business process remodeling and improvement implementation with the aim to minimize the defect rate. Other supporting tools to minimize the defect rate such as work guidelines and recruitment flowchart is also created. By minimizing the number of defects, then the cost of rework will be minimized and selling prices can be more competitive.

Item Type: Thesis (Bachelor)
Uncontrolled Keywords: Business Process Remodeling ; Defects ; Electrical Panel Box Manufacturing HFACS ; Root Cause Analysis
Subjects: T Technology > T Technology (General) > T55.4 Industrial engineering. Management engineering
Divisions: Faculty of Engineering and Information Technology > Department of Industrial Engineering
Depositing User: Adityatama Ratangga
Date Deposited: 19 May 2020 13:44
Last Modified: 19 May 2020 13:44
URI: http://repository.sgu.ac.id/id/eprint/583

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