Evangelyn, Evangelyn and Abadi, Fiter (2018) Analysis Factors Of Innovation Performance In The 3 Stars Hotel Industry In Jakarta With The Mediation Of Human Capital. Bachelor thesis, Swiss German University.

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Abstract

The hotel industry in Jakarta is suffering a high competitive market situation, which leads to decrease in average hotel occupancy. This is because of the imbalance growth of the number of hotels and the number of tourists visiting Jakarta. Studies ague that innovation is the answer when organization is facing competitive market. Different with others, MaxOne Hotel group in Jakarta shows that they can survive the competitive market through innovating. This study argues that innovation performance can be driven by the human resource management practices through human capital. To get better understanding on the relation between human resource management practices, human capital, and innovation performance, this study tries to explore the MaxOne Hotels employees’ perspectives by self-evaluating their performance. The data obtained from 125 employees of MaxOne Hotels in Jakarta shows that human capital has strong relation with innovation performance. However, not all of the human resource management practices are significantly influence the human capital in the organization.

Item Type:	Thesis (Bachelor)
Uncontrolled Keywords:	Human Resource Management Practices; Human Capital; Innovation Performance; Hotel Industry
Subjects:	H Social Sciences > HF Commerce > HF5549 Personnel management T Technology > TX Home economics > TX911 Hotel management
Divisions:	Faculty of Business Administration and Communication > Department of Hotel and Tourism Management
Depositing User:	Astuti Kusumaningrum
Date Deposited:	30 May 2020 09:31
Last Modified:	30 May 2020 09:31
URI:	http://repository.sgu.ac.id/id/eprint/701

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