Fathurrachman, Muhammad Riadi and Saraswati, Triarti and Awibowo, Setijo (2018) Assessment Of Aircraft Maintenance Company’s Performance Using Benchmarking Approach: A Case Study In Performance Of Boeing 737-800/900. Bachelor thesis, Swiss German University.

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Abstract

It is notable that the success of a fleet operation is subject to the fulfilment of operational requirements. Therefore, operational reliability should be assessed and guaranteed to ensure safety and reliable aircraft operation. PT. XYZ has acknowledged the need to improve its fleet operational performance, specifically its aircraft performance. In doing so, the effectiveness of performance counts greatly. Therefore, an initiative for performance measures is required. Pilot study was possible by adopting a research framework from Barringer (1997) and a tool to measure performance was generated. By creating Performance Indicator, the company was able to measure the performance effectiveness based on the predetermined criteria. Using tool of Performance Indicator and Gap Analysis, they were able to determine criteria based on its overall workflow. The results from this study is expected to set best practice for not only PT. XYZ itself, but also to other similar organizations.

Item Type:	Thesis (Bachelor)
Uncontrolled Keywords:	Safety; Reliability; Performance Criteria; Performance Indicator; Gap Analysis
Subjects:	T Technology > TL Motor vehicles. Aeronautics. Astronautics > TL691.1 Airplanes--Maintenance and repair--Technological innovations
Divisions:	Faculty of Engineering and Information Technology > Department of Industrial Engineering
Depositing User:	Astuti Kusumaningrum
Date Deposited:	04 Jun 2020 13:06
Last Modified:	04 Jun 2020 13:06
URI:	http://repository.sgu.ac.id/id/eprint/734

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