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Items where Author is "Lolo, Surya Adriana"
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Thesis
Lolo, Surya Adriana and Sitepu, Badikenita and Siahaan, Antonius TP. (2018) Analysis The Effect Of System Quality, Information Quality, Service Quality Toward Customer Satisfaction And Loyalty In It Service Industry (Case Study At PT. XYZ). Masters thesis, Swiss German University.