Vanessa, Vanessa and Munawaroh, Munawaroh (2019) The Influence of Motivation and Grit on Millennial Employee Retention: A Study of Hotel Industry in Tangerang. Bachelor thesis, Swiss German University.

Vanessa, Vanessa and Lingga, Margaretha (2017) Customer Loyalty and the Impacts of Service Quality: The Case Study of B.O.R. Coffee Co. Bachelor thesis, Swiss German University.