The Role of Balanced Scorecard in Improving firm’s Performance: an Industrial Study in Indonesia’s Publicly-Listed Financing Firms

Indra, Jonathan and Anantadjaya, Sam PD (2011) The Role of Balanced Scorecard in Improving firm’s Performance: an Industrial Study in Indonesia’s Publicly-Listed Financing Firms. Bachelor thesis, Swiss German University.

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Abstract

To survive in today business competition, companies should focus on both financial and non financial aspects. Balanced Scorecard (“BSC”), which consist of financial, customer, internal business process and learning and growth perspective, has combined tangible, intangible and intellectual assets to company’s performance. This thesis analyzes the dominant perspective of BSC in financing institution and how strong BSC positively influence financing institution’s performance. This thesis focuses on publicly listed financing companies in Indonesia Stock Exchange (“IDX”) by analyzing the annual report and financial statement from 2006 to 2010 using quantitative and qualitative methods. As the result comes out, it is found that the implementation of BSC strongly adds value to company’s performance. From the four perspectives, learning and growth is the most dominant perspective in supporting sustainability of financing institution.

Item Type: Thesis (Bachelor)
Uncontrolled Keywords: Balanced Scorecard; Performance; Financing; Intangible and Intellectual Assets
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD58.93 Balanced scorecard (Management)
H Social Sciences > HG Finance > HG4551 Stock exchanges
Divisions: Faculty of Business Administration and Communication > Department of Business Administration
Depositing User: Astuti Kusumaningrum
Date Deposited: 15 Mar 2021 14:54
Last Modified: 15 Mar 2021 14:54
URI: http://repository.sgu.ac.id/id/eprint/1100

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