The Impact of Psychological Work Environment Towards Employee Job Performance in Hotel Management, Case Study: Hotel Aryaduta Lippo Village

Putri, Ristia Kencana and Garibaldi, Gemala (2016) The Impact of Psychological Work Environment Towards Employee Job Performance in Hotel Management, Case Study: Hotel Aryaduta Lippo Village. Bachelor thesis, Swiss German University.

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Abstract

It is important to take psychological work environment into a study, due to the fact that hotels sometimes do not aware how important is the role of psychological work environment in affecting employee job performance because it is intangible. However, various researches have confirmed that psychological work environment is able to affect positively to employee job performance. Due to this fact, this research aims to study whether the psychological work environment affects employee job performance and to analyze which psychological work environment gives the biggest impact on employee job performance. Simple/linear regression is used to analyze the relationship between psychological work environment and employee job performance. The data used for this quantitative research is collected by questionnaire distributed to a total of 67 staff level employees in a five-star hotel located in Lippo Village. In conclusion, it is confirmed that psychological work environment affects positively to employee job performance, and job attitude gives the biggest impact on employee job performance. The studied company is suggested to improve psychological work environment, particularly job attitude gives the biggest impact.

Item Type: Thesis (Bachelor)
Uncontrolled Keywords: Psychological Work Environment; Workload; Job Attitude; Boredom; Employee Job Performance; Task Performance, contextual performance.
Subjects: H Social Sciences > HF Commerce > HF5549 Personnel management
T Technology > TX Home economics > TX901 Hospitality industry
T Technology > TX Home economics > TX911 Hotel management
Divisions: Faculty of Business Administration and Communication > Department of Hotel and Tourism Management
Depositing User: Atroridho Rizky
Date Deposited: 17 Jul 2020 10:58
Last Modified: 17 Jul 2020 10:58
URI: http://repository.sgu.ac.id/id/eprint/1251

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