Devi, Atria Sita and Krisnawati, Nila (2016) The Analysis of Human Resources Competencies and its Impact to the Work Effectiveness: A Case Study of Alfamart in Pondok Pinang Region. Bachelor thesis, Swiss German University.

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Abstract

The retail industry in Indonesia is currently facing a tough competition. With the increasing number of retail industry in Indonesia, human resources management becomes a challenge for them. Competent human resources is essential for achieving the company’s goals. Therefore, they should strive to improve the capability of their employees, especially in terms of skill, knowledge, and attitude to achieve the work effectiveness which could lead to success in achieving the company’s goals. This research aims to identify which variables of the human resources competencies (Skill, knowledge, and attitude) are the most influential towards the work effectiveness and to determine suitable strategies to increase the work effectiveness of the employees in retail company, in this case, Alfamart in Pondok Pinang region. The thesis research may contribute to improve the work effectiveness of employees in Alfamart and it is significant because of its implications for human resources in retail industry. A quantitative approach, gathered manually from Alfamart employees in Pondok Pinang region as the respondent, and a qualitative approach with Mr. Dedi and his team to examine their efforts towards the employees’ competencies, and recommend suitable strategies to improve them. As the results, human resources competencies consisting of skill, knowledge, and attitude is simultaneously influence the work effectiveness in Alfamart.

Item Type:	Thesis (Bachelor)
Uncontrolled Keywords:	Retail Industry; Human Resources Competencies; Work Effectiveness.
Subjects:	H Social Sciences > HF Commerce > HF5001 Business H Social Sciences > HF Commerce > HF5549 Personnel management
Divisions:	Faculty of Business Administration and Communication > Department of Business Administration
Depositing User:	Atroridho Rizky
Date Deposited:	03 Nov 2020 12:16
Last Modified:	03 Nov 2020 12:16
URI:	http://repository.sgu.ac.id/id/eprint/1329

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