Chandra, Lydia Rachel and Nawangwulan, Irma Martlani (2015) The Relationship Between Transformational Leadership, Psychological Empowerment and Job Satisfaction a Survey at OPCO Indonesia Company Jakarta. Bachelor thesis, Swiss German University.

Preview	Text Lydia Chandra 13311025 TOC.pdf Download (325kB) | Preview
	Text Lydia Chandra 13311025 1.pdf Restricted to Registered users only Download (464kB)
	Text Lydia Chandra 13311025 2.pdf Restricted to Registered users only Download (476kB)
	Text Lydia Chandra 13311025 3.pdf Restricted to Registered users only Download (570kB)
	Text Lydia Chandra 13311025 4.pdf Restricted to Registered users only Download (921kB)
	Text Lydia Chandra 13311025 5.pdf Restricted to Registered users only Download (275kB)
Preview	Text Lydia Chandra 13311025 Ref.pdf Download (194kB) | Preview

Abstract

Transformational Leadership is one of the most applicable leadership style that motivates and encourages employees to perform well. And psychological empowerment is one of the tool that mediates the role of transformational leadership that can lead to job satiscation. The purpose of this research is to analyze the relationship between transformational leadership, psychological empowerment, and job satisfaction in service industry. This research used quantitative method where 116 questionnaires was distributed to OPCO Indonesia Company employees. SEM (Structural Equation Modeling) was chosen to analyze the research model which creates path diagram, regression weights, and model fit. And the results show that Transformational Leadership affects Psychological Empowerment by 96% whilst Psychological Empowerment affects Job Satisfaction by 44%. Therefore, it can be concluded that Transformational Leadership has significant influence to Psychological Empowerment and Psychological Empowerment has weak influence to Job Satisfaction in OPCO Indonesia Company Jakarta. This research adds some recommendation to give trainings about leadership in order to enhance the TL characters and job knowledge to make the employees feel competent and love their job.

Item Type:	Thesis (Bachelor)
Uncontrolled Keywords:	Transformational Leadership; Psychological Empowerment; Job Satisfaction; SEM.
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD31 Leadership H Social Sciences > HF Commerce > HF5549 Personnel management > HF5549.5 Job satisfaction T Technology > TX Home economics > TX901 Hospitality industry
Divisions:	Faculty of Business Administration and Communication > Department of Hotel and Tourism Management
Depositing User:	Atroridho Rizky
Date Deposited:	04 Nov 2020 14:39
Last Modified:	04 Nov 2020 14:39
URI:	http://repository.sgu.ac.id/id/eprint/1670

Actions (login required)

View Item