Analysis on Impact of Extrinsic Rewards VS Intrinsic Rewards Towards Employee Motivation in Hospitality Industry

Sherlyn, Sherlyn and Veronica, Maria Sienly (2015) Analysis on Impact of Extrinsic Rewards VS Intrinsic Rewards Towards Employee Motivation in Hospitality Industry. Bachelor thesis, Swiss German University.

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Abstract

High labour turnover has become a serious problem in hospitality industry. Neglecting employee motivation can be dangerous for company, it becomes a major cost of several disadvantages, one of them is high labour turnover. However, this matter could be handled by givingappropriate rewards in the company since it can be a motivation drive for the employees. This research will specifically look further into which type of rewards that more influencing between extrinsic rewards and intrinsic rewards towards motivation. Using SPSS software and simple linear regression method, 75 data collected is processed through validity and reliability test, classical assumption test and hypothesis testing. The results show both extrinsic and intrinsic rewards affecting employee motivation, however intrinsic rewards has greater impact than extrinsic rewards. It is recommended for the hotel to maintain the high influenced indicator while also paying attention to other factors such as employees’ family welfare, employees’ passion and challenges.

Item Type: Thesis (Bachelor)
Uncontrolled Keywords: Extrinsic Rewards; Intrinsic Rewards; Motivation; Hospitality Industry
Subjects: B Philosophy. Psychology. Religion > BF Psychology > BF713 Developmental psychology and motivation
H Social Sciences > HF Commerce > HF5549 Personnel management
T Technology > TX Home economics > TX901 Hospitality industry
Divisions: Faculty of Business Administration and Communication > Department of Hotel and Tourism Management
Depositing User: Atroridho Rizky
Date Deposited: 12 Jan 2021 13:33
Last Modified: 12 Jan 2021 13:33
URI: http://repository.sgu.ac.id/id/eprint/1681

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