Prasetyo, Yustinus Wahyu Agung and Soetomo, Moh. A. Amin and Mashudi, Mulya R. (2021) Analysis of Information Technology Audit Using COBIT 5 and COSO Framework at PT Bank XYZ Indonesia, Tbk. Masters thesis, Swiss German University.

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Abstract

Bank XYZ provides several digital banking services for various segments, including the D-Bank mobile banking application, XYZ Online Banking, D-Card Mobile for credit card management, D-Financial for SMEs, D-BisMart, for the supply chain, as well as XYZ Trade Connect and Cash Connect for various customer businesses. It is known that 1) IT risk on the D-Bank application is still high. This can be seen from the number of risk events for IT system failure in its application. 2) The handling of IT problems is still not optimal, this can be seen from customer complaints that often reappear in the D-Bank application, such as failed logins, failed transactions and slow performance. 3) Lack of handling of IT Security services. This can be seen from the number of cyber-attacks that have successfully entered the D-Bank application. Data collected through interviews assisted by a questionnaire. The analysis method used is the Cobit analysis method, COSO analysis and the soft system method. The final result shows that there are several domains and principles that need to be considered by management in order to improve the performance of information technology.

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	COBIT, COSO, D-Bank
Subjects:	H Social Sciences > HG Finance > HG1501-3550 Banking Q Science > QA Mathematics > QA76 Computer software > QA76.75 COBIT (Information technology management standard) T Technology > T Technology (General) > T58.5 Information technology
Divisions:	Faculty of Engineering and Information Technology > Department of Information Technology
Depositing User:	Faisal Ifzaldi
Date Deposited:	05 Jan 2022 04:05
Last Modified:	05 Jan 2022 04:05
URI:	http://repository.sgu.ac.id/id/eprint/2304

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