Determining the Effect of Reward Management System Towards Job Performance. Case Study: Hotel X Lampung, Indonesia

Kembara, James Ona and Munawaroh, Munawaroh (2016) Determining the Effect of Reward Management System Towards Job Performance. Case Study: Hotel X Lampung, Indonesia. Bachelor thesis, Swiss German University.

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Abstract

Research on reward management system has been conducted in several business industries to find out what sort of reward motivates employees to perform well in their job. Most of these researches are done in several developing countries and banking industries. However, there is little research done in the hospitality industry such as hotels where human capital is the main concern. Therefore, this research aims to analyze the effect of reward management system towards the 2 dimensions of job performance which is the task-related and contextual. In this research reward management system will include the monetary and non-monetary reward. This research will be conducted in X hotel which is located at Bandar Lampung by distributing 109 questionnaires to its employees. The result shows that non-monetary reward has the most impact towards employee‟s job performance. Furthermore, this research has found out that contextual dimension of job performance has the most effect toward the reward management system.

Item Type: Thesis (Bachelor)
Uncontrolled Keywords: Reward Management System; Monetary; Non-Monetary; Job Performance; Task-Related; Contextual.
Subjects: T Technology > TX Home economics > TX901 Hospitality industry
T Technology > TX Home economics > TX911 Hotel management
Divisions: Faculty of Business Administration and Communication > Department of Hotel and Tourism Management
Depositing User: Atroridho Rizky
Date Deposited: 16 Jul 2020 13:57
Last Modified: 16 Jul 2020 13:57
URI: http://repository.sgu.ac.id/id/eprint/1201

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