Harijad, Calvin and Mbouw, Esa T. (2017) The Impact of Motivation Towards Employees' Performance in the Hospitality Industry: A Case Study of 3 Star Hotels in North Jakarta, Indonesia. Bachelor thesis, Swiss German University.

Preview	Text Calvin Harijadi 11303105 TOC.pdf Download (1MB) | Preview
	Text Calvin Harijadi 11303105 1.pdf Restricted to Registered users only Download (613kB)
	Text Calvin Harijadi 11303105 2.pdf Restricted to Registered users only Download (191kB)
	Text Calvin Harijadi 11303105 3.pdf Restricted to Registered users only Download (166kB)
	Text Calvin Harijadi 11303105 4.pdf Restricted to Registered users only Download (296kB)
	Text Calvin Harijadi 11303105 5.pdf Restricted to Registered users only Download (544kB)
Preview	Text Calvin Harijadi 11303105 Ref.pdf Download (995kB) | Preview

Abstract

"This research aims to further discuss about the impact of motivation towards hotel employees performance particularly in North Jakarta, Indonesia. Motivation is known to have been divided into several factors. The author reviewed literature reviews of motivational theories and frameworks, motivation in working place, performance theories and hospitality industry in Indonesia. The theory that the author will be using is Herzberg’s motivational theory, where motivation is divided into motivator and hygiene factors. After that, primary research of this research was conducted between 19th of May until 5th of June 2017. First of all, 30 respondents have been selected from 3-star hotel employees in North Jakarta for the pre-test. Then, after managing the data frompre-test, post-test data is analysed by using 100 respondents from the selected 3-star hotels as the data set in this research. The author concluded that motivation does affect employees performance, particulary employees in the 3-star hotels. This research also includes recommendations and limitations for future researchers and also recommendations for the 3-star hotels sample.

Item Type:	Thesis (Bachelor)
Uncontrolled Keywords:	Motivation ; Employee Performance ; Motivator Factors ; Hygiene Factors ; 3-Star Hotels
Subjects:	T Technology > TX Home economics > TX901 Hospitality industry
Divisions:	Faculty of Business Administration and Communication > Department of Hotel and Tourism Management
Depositing User:	Adityatama Ratangga
Date Deposited:	14 May 2020 08:27
Last Modified:	15 May 2020 03:32
URI:	http://repository.sgu.ac.id/id/eprint/140

Actions (login required)

View Item