Prasetya, Stefanus Ardhito and Erwin, Alva and Galinium, Maulahikmah (2015) Implementing Indonesian Language Chatbot for E-Commerce Site Using Artificial Intelligent Markup Language (AIML). Bachelor thesis, Swiss German University.

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Abstract

E-Commerce becomes one of hits in online world nowadays. People are tending to buy things online. Some sites are providing the chatting with their contact person to get in touch with customer every time. Using Chatbot can up for 24 hours every day as long as the server is on. It can help customer to know more about product. Furthermore customers get information that being asked. This Chatbot is built using Artificial Intelligence Markup Language (AIML) and Pandorabots as the interpreter. This research aiming to found right AIML interpreter that can be used in Indonesian language E-Commerce website. By holding experiment with respondent, Author can measure accuracy the result shows the Chatbot need improvement. Chatbot knowledge pattern matching rules should be enriched. Also questions that customers input, help Author to construct rules.

Item Type:	Thesis (Bachelor)
Uncontrolled Keywords:	Chatbot; AIML; Natural Language Processing; Pandorabots; E- Commerce;
Subjects:	H Social Sciences > HF Commerce > HF5548 Electronic commerce Q Science > QA Mathematics > QA76 Computer software > > QA76.94 Electronic data processing--Auditing T Technology > T Technology (General) > T58.5 Information technology
Divisions:	Faculty of Engineering and Information Technology > Department of Information Technology
Depositing User:	Atroridho Rizky
Date Deposited:	20 Jan 2021 15:13
Last Modified:	20 Jan 2021 15:13
URI:	http://repository.sgu.ac.id/id/eprint/1726

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