The Correlation Between Internal Communication and Employees’ Engagement: A Case Study of Swiss German University

Mataram, I Made Surya and Melissa, Ezmieralda (2020) The Correlation Between Internal Communication and Employees’ Engagement: A Case Study of Swiss German University. Bachelor thesis, Swiss German University.

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Abstract

This study examines the correlation between the internal communication and employees’ engagement at Swiss German University (SGU) by using the theory of Johlke & Duhan (2000) and Maltz (2000) as a framework of analysis. The purpose of this study is (a) to examine the correlation between internal communication at Swiss German University and employees’ engagement, and (b) to find out which internal communication dimension that has the highest correlation towards employees’ engagement at Swiss German University. In this quantitative research, surveys were distributed by using a convenience sampling of 90 full time employees at SGU. A Spearman Correlation Test was used to determine the correlation between two variables and identify to which dimensions of internal communication that has the highest correlation with employees’ engagement. The result showed a correlation value for hypothesis 1 is .477 and Level of Significant of 0.00, which indicates that internal communication has a moderate positive correlation with employees’ engagement at SGU. At the same time, the result of hypothesis 2 shows that among the five dimensions of internal communication listed in the framework, communication quality correlates most significantly to employees’ engagement with the correlation coefficient results of 0.530 with a significant value of 0.000.

Item Type: Thesis (Bachelor)
Uncontrolled Keywords: Internal Communication; Employees’ Engagement; Swiss German University
Subjects: G Geography. Anthropology. Recreation > GN Anthropology > GN301-674 Ethnology. Social and cultural anthropology > GN451-477.7 Intellectual life inc Communication
H Social Sciences > HD Industries. Land use. Labor > HD59 Public relations
Divisions: Faculty of Business Administration and Communication > Department of Communication and Public Relations
Depositing User: Faisal Ifzaldi
Date Deposited: 02 Nov 2020 13:52
Last Modified: 02 Nov 2020 13:52
URI: http://repository.sgu.ac.id/id/eprint/1832

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