Pantoro, Alexander Patrick and Munawaroh, Munawaroh (2020) The Effect of Millennial Leadership Towards The Quality of Work Environment in Travel and Tourism Industry. Bachelor thesis, Swiss German University.

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Abstract

Due to the uncertainty of previous literatures of how leaders affect their quality of work environment, added with the increase of millennial workforce occupying in managerial roles without any clear identification of how they do their job, this study is deemed important to be conducted. This study holds purpose to find out which leadership is adapted by millennial leaders with the usage of traits leadership, behavioral leadership, and contingency leadership. Furthermore, this paper also investigates how millennial leaders affect the work environment in physical, psychological, and social form. Lastly, the other aim of this research is to discover whether millennial leaders approves as a good strategic plan in improving the quality of work environment. Qualitative methods such as literature review and in-depth interviews were used to measure the connection between two variables. The contradictive result from this research suggests that millennial leaders do influence their work environment by their performance, open-mindedness, communication skill, and willingness to listen and learn to enhance the quality of work environment.

Item Type:	Thesis (Bachelor)
Uncontrolled Keywords:	Millennial Leadership; Quality Of Work Environment; Traits Leadership; Behavioral Leadership; Contingency Leadership
Subjects:	G Geography. Anthropology. Recreation > G Geography (General) > Tourism--Marketing H Social Sciences > HD Industries. Land use. Labor > HD31 Leadership T Technology > TX Home economics > TX901 Hospitality industry
Divisions:	Faculty of Business Administration and Communication > Department of Hotel and Tourism Management
Depositing User:	Faisal Ifzaldi
Date Deposited:	02 Nov 2020 14:07
Last Modified:	02 Nov 2020 14:07
URI:	http://repository.sgu.ac.id/id/eprint/1865

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