Adipridhana, Muhammad Ghaffar and Galinium, Maulahikmah and Ipung, Heru Purnomo (2014) Portal Hospital Indonesia Website Quality Assessment (Case Study: XYZ Hospital). Bachelor thesis, Swiss German University.

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Abstract

The purpose of this study is to measure the staff medical expectations in one of the hospitals in Jakarta towards the Portal Hospital Indonesia (PHI) website. The expectations are measured by the dimensions of the website, from the contents, the navigations, the structure and design, the appearance and multimedia, and the uniqueness of the website. Those dimensions are used based on previous study that has been conducted by other researcher about the website quality assessment. The research was conducted at one of the hospitals in Jakarta. The sample of this study are the medical staff of the chosen hospital. After the data was gathered, Gap Analysis methodology was conducted. In this case, the gap analysis methodology was used to find the gap between the current Portal Hospital Indonesia website quality and the medical staff expectations of one hospital in Jakarta. By using gap analysis, some weaknesses of the Portal Hospital Indonesia website which is still under the medical staff expectations were revealed.

Item Type:	Thesis (Bachelor)
Uncontrolled Keywords:	Gap Analysis, Portal Hospital Indonesia, Medical Staff Expectations, Website Quality
Subjects:	R Medicine > RA Public aspects of medicine > RA960 Medical centers. Hospitals. Dispensaries. Clinics T Technology > T Technology (General) > T58.5 Information technology T Technology > TK Electrical engineering. Electronics Nuclear engineering > TK5105 Web Sites-Design
Divisions:	Faculty of Engineering and Information Technology > Department of Information Technology
Depositing User:	Faisal Ifzaldi
Date Deposited:	04 May 2021 15:23
Last Modified:	04 May 2021 15:23
URI:	http://repository.sgu.ac.id/id/eprint/2004

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