Procurement Framework Analysis and Evaluation of E-Procurement Implementation Adoption Using UTAUT Model (Case Study in Indonesia Leading Heavy Equipment Company)

Martawidjaja, Henry and Budiarto, Eka and Soetomo, Moh. A. Amin (2021) Procurement Framework Analysis and Evaluation of E-Procurement Implementation Adoption Using UTAUT Model (Case Study in Indonesia Leading Heavy Equipment Company). Masters thesis, Swiss German University.

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Abstract

The study has developed a Customized Procurement Framework by integrating the Frameworks from Project Management Body of Knowledge (PMBOK), Information Technology Services Management (ISO 20000-1), Methodology for Assessing Procurement Systems (MAPS). The analysis of procurement process gap in the company is compared to customized framework through Focus Group Discussion. The gap analysis showed that Process Group Vendor Relationship, Procurement Core Process and Administration were significantly improved after the implementation of e-Procurement system, whereas Customer Relationship and Procurement Control & Audit had only partially improved. The Process group of Legal Compliance and Management Direction were not impacted by the system implementation, hence those would lead to the recommendation for company to further develop the area aforementioned. Furthermore, the analysis also considers the user adoption of e-Procurement software implementation by using UTAUT Model. The online questionnaire was distributed to 30 respondents as key users of the eProcurement system that had been implemented for two months. The users represent vendor, requester, IT support and the Procurement Operation team. Result of UTAUT evaluation showed that Behaviour Intention to Use the system was most influenced by Performance Expectancy hence it should be considered when developing the next phases of e-Procurement application.

Item Type: Thesis (Masters)
Uncontrolled Keywords: E-Procurement, Framework, PMBOK, ISO, MAPS, UTAUT
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD39.5 Industrial procurement--Cost effectiveness
T Technology > TJ Mechanical engineering and machinery
T Technology > TJ Mechanical engineering and machinery > TJ163.12 Mechatronics
Divisions: Faculty of Engineering and Information Technology > Department of Mechatronics Engineering
Depositing User: Faisal Ifzaldi
Date Deposited: 20 Aug 2021 02:02
Last Modified: 20 Aug 2021 02:02
URI: http://repository.sgu.ac.id/id/eprint/2184

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