IDENTIFYING FACTORS AFFECTING THE PURCHASE INTENTION OF TWITTER AUTOBASE @OHMYBEAUTYBANK USERS

Almalita, Caecilia Maria Sekar and Bustaman, Yosman (2022) IDENTIFYING FACTORS AFFECTING THE PURCHASE INTENTION OF TWITTER AUTOBASE @OHMYBEAUTYBANK USERS. Bachelor thesis, Swiss German University.

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Abstract

The owner of Autobase wants to identify the factors associated with Autobase in order to develop and optimize Autobase's Influence on users purchase intentions. So the objective of this quantitative study is to determine if Interaction, Platform Trust, and eWOM in the @ohmybeautybank autobase accounts are associated with the purchase intentions of the account's users. Furthermore, does brand image moderate the relationship between eWOM and purchase intention? This study has 217 respondents who are familiar with @ohmybeautybank and are at least 17 Years old. This study uses primary data, which is distributed only via Twitter autobase account @ohmybankbeauty. The software used in this study is SPSS 27 and SmartPLS 4. This study reveals that Platform Trust and eWOM are positively associated with the purchase intent of @ohmybeautybank users, but not interaction. Additionally, brand image does not moderate the relationship between eWOM and Purchase Intention.

Item Type: Thesis (Bachelor)
Subjects: H Social Sciences > HM Sociology > HM742 Online social networks
H Social Sciences > HM Sociology > HM742 Online social networks > HM742.1 Social Media
Divisions: Faculty of Business Administration and Communication > Department of Business Administration
Depositing User: Mr Arinton Sinaga
Date Deposited: 09 Dec 2024 08:12
Last Modified: 09 Dec 2024 08:12
URI: http://repository.sgu.ac.id/id/eprint/2660

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