Salim, Keigie and Munawaroh, Munawaroh (2020) Systematic Review of The Relationship Between Group Cohesion, Emotional intelligence and Employee Retention. Bachelor thesis, Swiss German University.

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Abstract

Employee turnover is a concern among many firms to retain their skilled and insightful employees that is important for the daily operations of the business. Emotional intelligence has been debated for its existence and relevance within human resources, social science, and psychology. However, it could be the key in retaining loyal employees by improving their emotional stability while also strengthening work relations within the while also creating a friendly work environment which would ultimately influence their intention to stay within the organization. This research aims to explore the relationship between emotional intelligence, group cohesion and employee retention by using systematic literature review to compile journals and previous studies with specific keywords which will then be analyzed through tabulation, descriptive synthesis, and narrative synthesis. 30 journals were analyzed and upon reviewing previous research there is a positive relationship between emotional intelligence, group cohesion and employee retention from creating a stable work environment by transmitting positive moods and emotions while also satisfying the psychological needs for sense of belonging and affiliations.

Item Type:	Thesis (Bachelor)
Uncontrolled Keywords:	Emotional intelligence; Task Cohesion; Employee Retention; Systematic Review; Social Cohesion
Subjects:	H Social Sciences > HF Commerce > HF5549 Personnel management T Technology > TX Home economics > TX901 Hospitality industry
Divisions:	Faculty of Business Administration and Communication > Department of Hotel and Tourism Management
Depositing User:	Faisal Ifzaldi
Date Deposited:	02 Nov 2020 14:08
Last Modified:	02 Nov 2020 14:08
URI:	http://repository.sgu.ac.id/id/eprint/1893

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