The Impact of Work-Life Balance and Work Engagement towards Employee Retention (Millennials in The Hospitality Industry): A Case Study of Atria Hotel

Frederica, Lorraine and Munawaroh, Munawaroh (2019) The Impact of Work-Life Balance and Work Engagement towards Employee Retention (Millennials in The Hospitality Industry): A Case Study of Atria Hotel. Bachelor thesis, Swiss German University.

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Abstract

Retaining employee has become an issue for many years, ensuring the loyalty of valuable and insightful employees is understandably important for companies to uphold. The new millennial generation with their own natures is raising and becoming the next, if not current main human resource for companies. Thus, with this companies are evolving their strategies to keep up with the current situation as well. Two popular approaches in retaining millennials are by providing good work-life balance and work engagement. There are many previous studies regarding this subject, but still limited when it comes to Indonesia. This research aims to find out how much work-life balance and work engagement affect employee retention in Indonesia by using empirical method. The sample comprises of 153 millennial employees with questionnaire to collect the data then using Statistical Package for Social Sciences (SPSS) system for pre-test and Partial Least Squares Structural Equation Modeling (PLS SEM) for post-test. This research discover positive relationship between work-life balance and employee retention, as well as between work engagement and employee retention based on the data collected and analyzed using SmartPLS3.0.

Item Type: Thesis (Bachelor)
Uncontrolled Keywords: Work-Life Balance ; Work Engagement ; Employee Retention ; The Hospitality Industy ; Millennials
Subjects: H Social Sciences > HF Commerce > HF5549 Personnel management
T Technology > TX Home economics > TX901 Hospitality industry
Divisions: Faculty of Business Administration and Communication > Department of Hotel and Tourism Management
Depositing User: Adityatama Ratangga
Date Deposited: 19 May 2020 03:40
Last Modified: 19 May 2020 03:40
URI: http://repository.sgu.ac.id/id/eprint/474

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